CTO-Customer Service

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Customer Service

For customer service, please contact us at:

UCLA Central Ticket Office
PO Box 24607
Los Angeles, CA 90024-0607

Telephone: 310/825-2101
FAX: 310/206-7540
Email: cto@tickets.ucla.edu

Please note that emails are generally replied to within 24 hours during the business week. If you have an urgent matter, please call our offices during Phones Office Hours and speak to a Customer Service Representative.

Office Hours:

Phones; Windows; Ticketmaster Outlet: Monday - Friday 10:00am to 4:00pm
Phones Only: Saturday - Sunday 10:00am to 2:00pm

**Office hours vary from this schedule depending on event calendar. Please call for a detailed schedule.**

Central Ticket Office (Parking Structure #6, #8, #9)

The Central Ticket Office is located in the James West Alumni Center, just east of Pauley Pavilion and next to Parking Structure #6. To get there, follow the directions below, and use the map on the Campus Maps link for reference.

From I-405 (north & south)
Exit Wilshire Blvd. heading east. Turn left on Westwood Blvd. and continue straight and enter campus. Parking Structures #6 and #8 are on your left. Structure #9 is on your right.

From Sunset Blvd
Turn south onto Hilgard from Sunset. Turn right on Le Conte. Turn right on Westwood Blvd. and continue straight and enter campus. Parking Structures #6 and #8 are on your left. Structure #9 is on your right.

From Wilshire Blvd
Turn north onto Westwood Blvd. and continue straight and enter campus. Parking Structures #6 and #8 are on your left. Structure #9 is on your right.

Parking is available at metered rate of $0.25 per 8 minutes in Parking Structure #6. Parking is also available for $8.00 per entry at the Parking Kiosk on Westwood Blvd.