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Customer Service

The Central Ticket Office windows located at 325 Westwood Plaza are open Monday-Friday from 10am - 4pm.  Our phone room can be reached at (310) 825-2101 Monday-Friday 10am - 4pm.  In addition, our offices can be reached via chat at www.tickets.ucla.edu as well as by emailing cto@tickets.ucla.edu.  

For customer service, please contact us at: 

UCLA Central Ticket Office 
PO Box 24607 
Los Angeles, CA 90024-0607 

Telephone:   (310) 825-2101 
FAX:   (310) 206-7540 
Email:   cto@tickets.ucla.edu

Please note that emails are generally replied to within 24 hours during the business week. If you have an urgent matter, please call our offices during normal office hours and speak to a customer service representative.

Office Hours:

Monday - Friday from 10:00am to 4:00pm 

** Office hours vary from this schedule depending on the event calendar. The UCLA Central Ticket Office is closed on most University holidays. Please email us at cto@tickets.ucla.edu for a detailed schedule ** 

Customer Service Survey:
We value your opinion! To aid us in our continued efforts to improve our level of customer service, please take a few moments to complete our Customer Service Survey

Central Ticket Office

Parking (Parking Structure #4 or #8)

The Central Ticket Office is located in the James West Alumni Center, just east of Pauley Pavilion. To visit our office, please follow the directions below and use the Campus Map link for reference.

If you plan to only be on campus for a short period of time, it is recommended that you park in one of the "Self-Service Parking Pay Stations" located in both Structure 4 (entering campus off Sunset Blvd) and Structure 8 (entering campus off Wilshire Blvd). The rate is $1.00 for every 20 minutes, up to a maximum of 2.5 hours.

If you plan to be on campus for an extended period, parking is also available to purchase for $12.00 per entry at the Parking Kiosk on Westwood Blvd for most of the parking structures on campus.

Directions

From I-405 (North & South)
Exit Wilshire Boulevard heading east. Turn left onto Westwood Boulevard and continue traveling north to enter campus. Parking Structure #8 is on your left. An attendant at the parking kiosk on Westwood Boulevard can assist you and provide further directions if needed.

From Sunset Blvd
Exit Sunset Boulevard heading east. Turn right Westwood Boulevard and continue into Parking Structure #4 and turn left into the "Self-Service Pay Stations". An attendant at the parking kiosk on Westwood Boulevard can assist you (during business hours) and provide further directions if needed.

From Wilshire Blvd
Turn north onto Westwood Boulevard and continue traveling north to enter campus. Parking Structure #8 is on your left. An attendant at the parking kiosk on Westwood Boulevard can assist you and provide further directions if needed.

Campus Map